Cookies and Privacy Policy at Sense Organics
We are constantly working to ensure that your experience on our website is as safe, transparent and user-friendly as possible. In this policy you can read about how we use cookies, as well as how and why we collect and process your personal data.
1. Introduction
When you visit our website, we collect information about you to:
•Customize and improve the content on our pages
•Make our marketing more relevant
•Ensure a better user experience
If you do not want us to collect and process this information, you can delete or block cookies (see instructions in section 4) and refrain from further use of the website.
2. What are cookies?
A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit a website. Cookies help to:
•Recognize you as a user
•Remember your settings and preferences
•Collect statistical data to improve our services
•Target ads and content to be as relevant to you as possible
A cookie cannot contain malicious code (e.g. viruses) and is used solely to facilitate communication between you and our website.
3. How do we use cookies?
We use both first-party and third-party cookies for different purposes:
1. Functional cookies
These ensure that the site remembers your settings, such as which language you prefer and whether you have previously seen certain pop-ups or messages.
2. Statistical cookies
These help us analyze user behavior so that we can improve the site's features and content. For example, we use Google Analytics or similar tools to collect information about which parts of the site you visit and how long you stay.
3. Marketing cookies
These are used by us and our partners to make ads more relevant to you. They can also ensure that the same ad is not shown too often.
4. How to delete or block cookies
If you want to delete or block cookies, you can follow these instructions:
http://minecookies.org/cookiehandtering
Please note that if you block or delete cookies, you may find that the website does not function optimally and that you may not be able to access certain features. You may also see advertisements that are less relevant to you and appear more frequently.
5. What personal data do we collect?
When you use our website or interact with our services, we collect both non-personally identifiable and personally identifiable information:
• Non-personally identifiable information
Including your IP address, browser type, technical details about your device (computer, tablet, smartphone), geographical location (general area only), and which pages you click on.
• Personally identifiable information
If you actively consent and enter information, e.g. by signing up for a newsletter or creating an account, we will store the information you have provided (name, email, telephone number, address, payment information, etc.).
6. Security
We process your data in accordance with applicable legislation, including the GDPR (General Data Protection Regulation) and the Data Protection Act. Your information is handled confidentially and securely, so that it cannot be accessed or misused by unauthorized persons. We have taken both technical and organizational measures to protect your data against accidental or unlawful deletion, alteration, disclosure or other unauthorized processing.
7. Purpose of data collection
We collect and use your information for the following purposes:
•To be able to recognize you as a user and give you a targeted and personalized experience on our site.
•To provide the services you request, such as newsletters, competitions and purchases in the webshop.
•To improve our content and usability, e.g. via statistical analyses of user behavior.
•To target ads, so they become more relevant to you.
8. Period of storage
We only retain your personal data for as long as necessary to fulfil the above purposes or as required by law. The retention period may vary depending on the type of information and the reason for retention. When your data is no longer relevant, it will be deleted or anonymised.
9. Disclosure of information
We may share data about your use of the website (e.g. which ads you see and click on, geographical location, gender, age segment) with our partners, to the extent this information is available. See more in the section on Cookies above. This is done to target advertising so that you see more relevant messages.
We also use external suppliers (data processors) to store and process data. These subcontractors may only handle the information on our behalf and in accordance with our instructions. They may not use the information for their own purposes. We only pass on personal information such as name and email if you have given explicit consent to this. We only choose suppliers within the EU or in countries that provide the same level of data protection as the EU.
10. Your rights
You have the following rights at all times:
•Right to insight: You can find out what personal data we store about you.
•Right to correction: You can have any incorrect or incomplete information corrected.
•Right to delete: You can request that your personal data be deleted if we no longer have a legitimate need to process it.
•Right to limitation of treatment: In certain cases, you can ask us to temporarily restrict the processing of your data.
•Right to objection: You can object to the processing of your data. This applies in particular to direct marketing.
•Right to data portability: You can receive a copy of your personal data in a structured, commonly used and machine-readable format.
If you wish to exercise one or more of these rights, or if you have any questions about the processing of your data, you can contact us here.
If you want to complain about our processing of your data, you have the option of contacting the Danish Data Protection Authority.
11. Contact
Publisher
Sense Organics NL BV
Strevelsweg 700-303
3083AS Rotterdam
Netherlands
You are always welcome to contact us if you have any questions regarding our cookies, privacy policy or our handling of your personal data. We strive to respond to all inquiries as quickly as possible and in a clear and transparent manner.
Updated: 31/1/2025
We reserve the right to change and update this policy on an ongoing basis to ensure that it complies with applicable regulations and practices at all times. If there are significant changes, you will be informed via our website or directly if you have a registered account or subscription.
If you are a consumer residing in another EU country, you can file your complaint in the EU Commission's online complaint platform: http://ec.europa.eu/consumers/odr/.
Sign up for Klub Sense and get great benefits today!